Accessibility & inclusion
Health literacy is about a person's knowledge, understanding and confidence to use health information to manage their health and wellbeing as they navigate modern healthcare. We're dedicated to breaking down barriers that limit access to information; because an informed patient is one who has better health outcomes and an informed healthcare professional is one who can deliver better care.
Making health literacy matter
Among adults in England:
read and write at or below the level of a nine year-old
do not understand written health information
That's why we've put our focus on improving health and digital literacy in our work, for over a decade.
Our writing process embeds health literacy concepts in our content. The Health Literacy White-paper demonstrates the difference that clear content and visualisations make when it really matters.
Explained… in plain English
To support our work in health literacy and its impact on patients, we developed a series of patient books, available in print and e-reader formats.
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